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Leadership Transition Training Program

Leadership Transition Training Program

Program now underway; next intake September 2019.

Family Business Transitions Tips

This week’s peer advice

A board member with a professional practice was commenting on the challenges of getting staff to follow precise instructions on simple tasks such as answering the telephone. “I have given them a prepared script on what I want each person to say when they answer the telephone. I rehearse it with them and they commit to answering in the requested manner, but when I listen they have a different script. It drives me crazy! Why can’t they just do what I ask?”

Find out what the Board said.

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